Building Relationships in Sales

E-Learning | Vertrieb
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When building relationships in sales, it is not so much numbers, data and facts that count, but rather personality and sympathy. One of the most important methods is small talk to optimize the sales relationship.

Learning Objectives
  • Building relationships with other people in a targeted way

  • Using small talk to establish good contact with others

  • Recognizing non-verbal and verbal signals of approval and rejection

  • Controlling your own body language Being responsive to other people

Target Group

Employees in sales, field sales, distribution, inside sales and key account managers.


Animated illustrative videos, enacted scenes, transfer tasks, key messages, knowledge Check, interactive elements, moderated video lectures

Course Duration

60 Minutes

Technical requirements
  • Tablet, Notebook, PC, etc.

  • Reliable internet connection

  • Headset/Earphone

Activation Period

After your registration, you will get an email, containing your personal login details. Those are valid for the next 90 days.

In addition we recommend the following course:

Identifying needs

Dieser Kurs ist auch auf Deutsch verfügbar:

Beziehung aufbauen



Einzelpreis:  77,50 €


Katharina Kukuk
Tel.: 040 63 78 - 45 00
Nicolas Dailidow
Tel.: 0177 6 31 39 56