Conflict resolution among Colleagues accoring to the Harvard concept

Content

The Harvard Concept is an important method for conflict resolution and is used worldwide. This e-learning teaches the core principles of the method to support participants in applying the concept to their professional challenges. The guidelines conveyed are intended to encourage win-win solutions.

• Being able to apply the principles of appropriate action in a professional context

• Be able to distinguish between interests and positions

• Be able to resolve conflicts and problems creatively

• Resolve disagreements in a constructive and appreciative manner

• Communicate interests transparently and negotiate objectively

Employees who frequently work in teams, junior managers, and all those who want to establish appreciative communication.

Organizational

Professional moderation, video lectures, learning questions, transfer tasks, key messages, and final test

50 Minutes

• Tablet, Notebook, PC, etc.

• Reliable internet connection

• Headset/Earphone

After your registration, you will get an email, containing your personal login details. Those are valid for the next 90 days

PINKTUM

In addition we recommend the following course

Principles for effective knowledge transfer

Dieser Kurs ist auch auf Deutsch verfügbar

Konfliktlösung unter Kollegen nach dem Harvard Prinzip