Building Relationships in Sales

When building relationships in sales, it is not so much numbers, data and facts that count, but rather personality and sympathy. One of the most important methods is small talk to optimize the sales relationship.

• Building relationships with other people in a targeted way

• Using small talk to establish good contact with others

• Recognizing non-verbal and verbal signals of approval and rejection

• Controlling your own body language Being responsive to other people

Employees in sales, field sales, distribution, inside sales and key account managers.

Animated illustrative videos, enacted scenes, transfer tasks, key messages, knowledge Check, interactive elements, moderated video lectures

60 Minutes

• Tablet, Notebook, PC, etc.

• Reliable internet connection

• Headset/Earphone

After your registration, you will get an email, containing your personal login details. Those are valid for the next 90 days.

In addition we recommend the following course:

Identifying needs

Dieser Kurs ist auch auf Deutsch verfügbar:

Beziehung aufbauen

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