In this online-training you will learn:
building relationships with other people in a targeted way
using small talk to establish good contact with others
recognizing non-verbal and verbal signals of approval and rejection
controlling your own body language
being responsive to other people
Salespeople, field sales force, employees in sales, inside sales, key account managers
MethodsProfessional moderation, videos, exercises, transfer tasks, deeper exploration, self-tests, key messages, final test
Course DurationTotal learning time about 45 minutes plus transfer tasks. 6 chapters, also individually usable as microlearning. Average playing time of the videos: three to six minutes
Also available in German.
technische VoraussetzungenNach Ihrer Anmeldung erhalten Sie Ihre persönlichen Zugangsdaten, diese Daten sind 30 Tage gültig.
KurspartnerPINKTUM