Managing Groups in a Training

Learning Objectives

• Knowing methods for staying cool in difficult situations
• Knowing how to deal with people who talk a lot, troublemakers, people who don't talk at all, criticisers and other challenging participant types
• Knowing the five training phases and being prepared for the various dynamics
• Mastering disturbances and conflicts in the group, from whispering to fighting

Target Group

Specialists who want to pass on their know-how to employees and colleagues People who are moving into the field of internal training

Methods

Multimedia e-learning, dramatization of the subject matter in film scenes, building a knowledge base with explanatory films, consolidating lessons learned through exercises, building expertise with exercises, final test

Course Duration

3 chapters that can betaken individually, approx. 45 minutes plus exercises

Also available in German.

technische Voraussetzungen

• Endgerät (Rechner, Notebook, Tablet)
• stabile Internetverbindung
• Headset/Kopfhörer

Freischaltdauer

Nach Ihrer Anmeldung erhalten Sie Ihre persönlichen Zugangsdaten, diese Daten sind 30 Tage gültig.

Kurspartner

Pink University

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