Basics of Communication

E-Learning | Softskills
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Learning Objectives
  • Knowing the different levels of communication and make use of them to communicate successfully
  • Recognizing which messages are being conveyed below the factual level of the communication, using Friedemann Schulz von Thun's "Four Sides Model“
  • Knowing your own listening and speaking behavior
  • Being able to communicate effectively and reduce inefficiencies caused by unclear speaking and inattentive listening
Target Group

Employees who work in fields with communicative demands, young management employees who you wish to prepare for their future tasks, experienced managers who want to gain a better understanding of communication


Multimedia e-learning, dramatization of the subject matter in film scenes, building a knowledge base with explanatory films, consolidating lessons learned through exercises, building expertise with exercises, final test

Course Duration 4 chapters that can betaken individually, approx. 45 minutes plus exercises

Also available in German.

technische Voraussetzungen
  • Endgerät (Rechner, Notebook, Tablet)
  • stabile Internetverbindung
  • Headset/Kopfhörer

Nach Ihrer Anmeldung erhalten Sie Ihre persönlichen Zugangsdaten, diese Daten sind 30 Tage gültig.


Pink University

Einzelpreis:  77,35 €


Katharina Kukuk
Tel.: 040 63 78 - 45 00
Nicolas Dailidow
Tel.: 0177 6 31 39 56